What types of hats do you sell?
We offer a variety of hats including Bucket Hats, Newsboy Hats, Straw Hats, and Wide Brim Hats for all styles and occasions.
How can I place an order?
Simply browse our collections on Jovvsd.com, select your preferred hat, choose your size and color if applicable, and click Add to Cart. Follow the checkout instructions to complete your order.
Do you offer free shipping?
Yes! Orders over USD $59.99 qualify for free shipping. Orders under $59.99 incur a flat shipping fee of USD $12.99.
How long will it take to receive my order?
Orders are processed within 1–3 business days. Estimated delivery time after shipment is 7–15 business days, depending on your location.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email. You can also track your order directly on our website.
What is your return and exchange policy?
You can request a return or exchange within 30 days of receiving your order. Items must be unused, in original condition, and shipped back to us in the original packaging. For more details, see our Return & Exchange Policy page.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. Once your order has been processed or shipped, it cannot be canceled.
How do I know the hat will fit me?
Each product page includes size details and measurements to help you choose the best fit. If you have questions about sizing, feel free to contact our customer support team.
How can I contact customer support?
You can reach our customer service team via:
- Email: help@jovvsd.com
- Phone: +1 570-547-0857
Are your hats suitable for international shipping?
Yes, we ship to multiple regions worldwide. Some countries may have restrictions. Please see our Shipping Policy for full details.